Coastline Apparel LLC wants customers to have a straightforward shopping experience. If you are not satisfied with an eligible purchase, you may request a return in accordance with the terms below.
1. Return Period
Customers may request a return within 30 days from the date the order is delivered.
Return requests submitted after this period may not be accepted.
2. Swimwear Return Requirements
Because our products include swimwear, returned products must meet applicable hygiene requirements.
To be eligible for a return, items should generally:
- Be unworn and unused;
- Be in their original condition;
- Have original tags attached, where applicable;
- Include original packaging when reasonably possible;
- Not show signs of washing, damage, stains, odors, or alteration.
For hygiene and safety reasons, products that do not meet applicable return requirements may be refused.
3. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or materially different from the item ordered, please contact us as soon as reasonably possible.
Please provide your order number and, when appropriate, photographs showing the issue so that we can evaluate the situation.
4. Return Shipping
For returns due to customer preference, such as selecting the wrong size, color, or style, the customer may be responsible for return shipping costs.
If an item is confirmed to be defective, damaged during shipment, or incorrectly sent by us, Coastline Apparel LLC may provide an appropriate return solution.
5. Refund Processing
After an approved return is received and inspected, an applicable refund will generally be processed within 3 business days.
The actual time for funds to appear in your account may vary depending on your payment provider or financial institution.
6. Original Shipping Charges
Unless otherwise required by applicable law or determined by Coastline Apparel LLC, original shipping charges may be non-refundable.
7. How to Request a Return
To request a return, please contact:
Email: joshua@coastlineapparel.org
Please include:
- Order number;
- Customer name;
- Email address used for the order;
- Reason for the return;
- Photographs when relevant.
Please do not send merchandise back before receiving return instructions from our customer service team.
8. Exchanges
If you need a different size or item, please contact us. Depending on inventory availability and the circumstances of the request, we may provide return and repurchase instructions rather than a direct exchange.
9. Contact
Coastline Apparel LLC
9452 W POTTER DR
PEORIA, AZ 85382
United States
Email: joshua@coastlineapparel.org